INBOUND
SERVICES

Whether it is back office support or a proprietary process, we are able to automate almost any repetitive task that your business needs.

  • Complete Back Office Process Support
  • Virtual Monitoring & Visual Analysis
  • Application & Claim Processing
  • Transaction & Order Processing
  • Web page & Catalog Maintenance

Inbound Services

Being an outsourcing services provider company we are renown for our service quality in inbound & outbound calling both. Let’s have a look into inbound process methods we follow & see how we provide the inbound services to our clients. Incoming calling means that incoming calls taken by us for customer support or inquiries. To understand the nature of business, work, purpose, attributes ,customer, level of challenges and effect on business we always delve deeper into the process and provide the best results to our clients throughout the country and overseas as well. Our inbound Outsourcing Solutions are for businesses just like yours, providing companies with the first point of contact for your customers, clients and internal staff. Consumer Product lines are what we specialize in, helping you by supporting your products and acting as a simple extension of your team. We understands the challenges that you face.


In today’s economic climate, companies are looking at ways in which you can improve efficiency and add value. We are dedicatedly Handling your Customers inquiries is what we do best. We love to talk to your customers just like you do. We work with you – as an extended workforce delivering added value services to your business! We are Real People offering Real Solutions and we do it with a smile. We understand that your clients need to be able to reach you at any time, day or night. we allow you continue to deliver exceptional service to your customers around the clock. Even on off days we use our dedicated staff to engage with your customers on your behalf, using our professional, dedicated and brilliant attention customer service. While providing the Inbound services we understand the value of a customer & we assure that we specialize in taking the initial call, logging a capturing critical information and passing the information on.Customer service inquiries come in all shapes and sizes, so our solutions are adapted to fit your business. We all love to feel special and valued, it’s human nature and going that extra mile will make your customers come back to you time and time again.High Quality Customer Care is something we pride ourselves with at Reesources. Just knowing that your customers are going to be listened to, and dealt with in the correct manner should give you peace of mind.


Outsourcing your Customer service desk isn’t a decision to be taken lightly. You need to make sure you have a trusted partner in place, with proven results. And here we can provide you the best inbound outsourcing service around & we have ability to keep you & your customers happy while doing our job passionately. We know that inbound outsourcing is one of the most important areas within an organisation, and yet it is often the area where resources are either not available or are very limited. At Reesources we believe the customer interaction is the most important part of a business. After all, this is where your customers let you know invaluable feedback about your products and services. While providing the inbound outsourcing we always consider the importance of your branding and your reputation. Regardless of your sector, products, or services, your business is only successful if you have happy customers. Your reputation precedes everything you do. We have a keen eye on the fact that your customer services are all central elements in your branding. One of the most important elements is your customer service. Inbound outsourcing is about more than just having someone on the end of the phone who can direct calls to different departments. It is about having outsourced help desk services that understand your brand, your company, your product or service, and can provide support to customers that reflects your branding and company ethos. We assure that our team is the people of values and we provide the best outsourcing services your business & you deserve the best.


casestudy

Case Study

Leading National E-Commerce Solution Company
  • Over 3,000
    product catalogs produced
  • +27,000
    hours saved labor
  • +$800,000
    catalog production & quality assurance labor cost savings
What We Did
  • Visual Analysis from Images
  • Data Analysis and Reporting
  • Image Based Data Entry
accuracy

perfection

99.95% -100% data input accuracy. Our method includes double key data entry beside Compare data quality checks, data validation routines, and data verification checks. Dashboards square measure utilised to incessantly monitor data quality. Self-learning automation routines build the info data library.

security

safety

At Reesources we tend to perceive our role as a brief steward for your data and that we take this responsibility seriously. Our security systems use trade best practices and proprietary tools to protect your data on multiple levels, together with physical and network. VPNs, SSLs, PGP encryptions keeps your information secure.

agilitly

quickness

100% on-time delivery bonded. you wish it fast, fast, yesterday. we have a tendency to perceive. Tell us your data entry outsourcing objectives so we can build an data solution custom to your desires. we have a tendency to become your team right from the beginning. Reesources managers keep you unceasingly up-to-date on the standing of your project.

Benefits of Outsourcing with Reesources

Outsource your non-core activities to us, so you can stay focused on growing your business.

  • Access to expert knowledge
  • Responsive customer service
  • Precise quality assurance protocols
  • Advanced security protocols
  • Access to proprietary security technology
  • Dedicated staff focused on streamlining and completing repetitive tasks
  • Don’t pay for downtime, we can accommodate your variable workloads
  • Errors and omissions insurance coverage

Security Protocols

In Reesources’s 4+ year history we have never lost a document, electronic data file or had a breach of confidentiality. Our process includes:

  • Full Office Camera Monitoring
  • Work Station Monitoring
  • Secure Data Transferal
  • Proprietary security solutions
  • VPNs, SSLs, PGP encryptions and Password Protected Data Access
  • Best-in-class data archiving and destruction procedures

With Reesources, you have a global advantage.
Mail us today at [email protected]

Proven Performance

Quality

Increased data quality with 99.95% - 100% accuracy

Savings

Up to 80% in cost savings as compared to in-house service

Speed

Fast turnaround with a 24/7,
3-shift operation